SAIF Code of Practice
As a member of The National Society of Allied & Independent Funeral Directors (SAIF), we are committed to upholding
The Code of Practice Principles which set out in detail the high level of service clients' can expect.
Upon request, the Code of Practice Principles leaflet can be obtained from any of our offices, or by clicking the link below:
The leaflet covers:
- General Conduct
- Marketing and Advertising
- Dealing with Clients
- Price Information
- Estimates and Confirmations
- Final Accounts
- Publicity
- Monitoring
- Professional Conduct
- Complaints Procedure
- The Simple Funeral Service
- The "Promise"
We co-operate at all times with Trading Standards Offices, Citizens Advice Bureau, consumer support groups, and any other organisation representing clients' in the resolution of complaints or disputes, including The Independent Funeral Arbitration Scheme.
The Abbey Independent Funeral Directors Ltd (owned by H L Hawes & Son Ltd Funeral Directors of Barkingside) SAIF Membership Number is 655.
The National Society of Allied and Independent Funeral Directors (SAIF) can be contacted on 0845 230 6777.
For more information and assistance please contact:
Mr Karl Partridge Dip FD, MBIE
General Manager
H L Hawes & Son Ltd
Funeral Directors
106 Tanners Lane
Barkingside
Essex IG6 1QE
Telephone: 020 8550 4047
E-mail: karl@hlhawes.co.uk
Website - http://www.hlhawes.co.uk/